The Brick William Kitchen Scarborough Complaint
Complaint - sofa's
I bought three leather sofa from Scarborough branch and they told me it's to my benefit to buy their warranty so I can have a peace of mind in case something happened. One of the sofa's leather start breaking up and the seat became very soft and can't be used, because when you sit on it you go inside the sofa. After 4 months and many phone calls and I went to store by my self still not fixed?! I spoke the customer service manager and she got an attitudes.
I strongly don't recommend anyone to buy anything from the BRICK, because the customer is valuable at the time of the purchase only, once you pay you are nothing to them.
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